Arbor Realty: Signalling Value of Share Repurchase Programs (ABR)

When prompted for commentary on their current stock price, management teams will almost always tell you that their shares are undervalued, perhaps even desperately so.  Even companies that have been awarded with the frothiest of valuations will typically only concede that they have been fairly valued by the market.  Talk is cheap, as the saying goes.  As a result, investors will often carefully monitor what management is doing with either their own money (are they purchasing or selling shares in the open market?) or the company’s money (are they raising capital through share issuances or repurchasing stock?).  These actions potentially have signalling value that can inform investors as to what management really thinks about the investment prospects of their company’s shares.

The title here is a little misleading, however, as the announcement — and even the follow through — of a share repurchase program usually has very little, if any, signalling value.

Firstly, when companies announce that they have received board authorization for a share repurchase program, they often have no intentions of ever acting upon it.  Management announces the share buyback purely to create the perception that they think the stock is undervalued.

Secondly, the companies that follow through with share repurchases aren’t even necessarily doing it because they think their shares are undervalued.  Some of the most common reasons are:

  • Because it is “accretive to EPS.”  Of course, when interest rates are as low as they are today, it’s pretty hard for share repurchases not to be accretive, regardless of the price paid.  This is often the rationale given when the company has more cash than they require, yet feel the need to do something with it.
  • To appease the demands of large shareholders, who could seek to replace the board of directors and, in turn, the CEO.
  • To “support the stock.”  Always cringe-worthy, but embarrassingly common.
  • To compensate for stock option dilution.

Even when management claims to be repurchasing shares because they think the shares are undervalued, they don’t necessarily really believe that.  The size of share repurchase programs are often so small that the CEO views it as a small price to pay to change investors’ perception of the stock price.  In other words, they view it as a small price to pay to make their stock price go up immediately.  

As a result, share repurchase programs very rarely contain any signalling value for investors.  One notable exception, however, can be seen with Arbor Realty Trust (ABR).  Here, the confluence of three rare factors indicate management legitimately believes that shares are undervalued and is now acting to take advantage of the opportunity.

Arbor Realty is an externally-managed real estate investment trust (REIT) that announced in June their board had authorized a share repurchase program for 1.5 M shares, around 6% of the company’s shares outstanding.  When the company held a conference call to discuss Q2 results less than two months later, management disclosed that they had already repurchased 125k shares, clearly suggesting that their share repurchase plans were not an empty promise.

What makes the situation at Arbor Realty unique is as follows:

  1. The CEO owns a significant equity stake in Arbor Realty, with roughly 20% of the common shares.  More specifically, Arbor Commercial Mortgage, the external manager of the REIT, owns about 22% of the common.   Arbor Realty’s CEO, Ivan Kaufman, however, owns 91% of ACM.  With such a large stake in the business — over $20 M at current market prices — the CEO is significantly more likely to only repurchase shares if they truly are trading at a meaningful discount to their intrinsic value.
  2. Arbor Realty is an investment company with an abundance of opportunities to pursue.  They are generally in the business of making real estate bridge and mezzanine loans, but also invest in real estate equity and mortgage-backed securities.  This is a very important distinction.  As alluded to above, most companies that repurchase shares only do so when they’ve exhausted all possible internal uses; they repurchase shares simply because they figure it is better than letting the cash pile up on the balance sheet, where it earns a negligible return.  Arbor’s CEO, however, has weighed the possibility of deploying this unrestricted cash into additional real estate loans — in which he explicitly targets a 15% total return — and has seemingly determined that his own stock should yield a greater return than this going forward.
  3. While the CEO has a $20 M equity stake in ABR, he has an even greater financial interest in the company through the base management and incentive fees he receives at Arbor Commercial Mortgage for managing ABR’s portfolio.  In 2010, for example, ACM received over $26 M in total management fees from Arbor Realty.  What’s interesting here is that the CEO actually has a disincentive to repurchase shares due to this lucrative management agreement.  By repurchasing shares he is shrinking the company’s capital base, which has the impact of reducing the potential fee income he is able to receive for managing it at ACM.

Now just because there is substantial evidence that the CEO really does believe his company’s shares are meaningfully undervalued does not make Arbor Realty Trust a compelling investment.  Arbor’s CEO could certainly be wrong. While I believe the shares are in fact undervalued at current prices, a discussion of ABR’s investment merits is not the purpose of this post.  I wanted to highlight the very rare example of an active share repurchase program with significant signalling value because similar situations present fertile ground for investors seeking outsized returns.

Disclosure: Long ABR

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What is Intertainment Media’s Ortsbo Worth? (INT)

This is not a post about what I think the online chat translator, Ortsbo.com, is worth.  While I do not believe that it is worth very much at all, that is not what this post is about.  This is a post about what Intertainment Media’s management believes Ortsbo is worth, something which they provide insight on in their latest quarterly report.

In our first look through the Intertainment Media looking-glass, I made note of the company’s “veritable onslaught” of stupid press releases: an astounding 50 of them in only four months!  You see, most companies only send out press releases to announce their quarterly results and perhaps a material business development or two that occurred during the quarter.  Intertainment Media, on the other hand, has averaged a staggering three press releases per week!  On May 30th after the market close, however, while the company quietly submitted their quarterly results filings to SEDAR, the newswire suddenly went silent.  It was a silence that spoke volumes.

The only thing more unprecedented than a company that sends out 50 press releases in four months, is one with a $350 M market cap — its approximate size at the time — that doesn’t send out a press release to announce its quarterly results.

Perhaps not surprisingly, the operating results for the quarter ended March 31st, 2011 were horrendous.  Operating expenses increased markedly, putting the company on an annual EBITDA loss run-rate that now exceeds $10 M. Revenues actually declined, but more importantly the company’s core “new media” business — which would ostensibly include Ortsbo — actually had revenue declines of a whopping 59%!  Please remember that a year ago Ortsbo didn’t even exist, which should have made it particularly easy for the company to generate year over year revenue growth.  It’s hard to fathom that the company could see such staggering declines in revenues considering their claims of Ortsbo being so widely used due to its allegedly viral growth.

Those new media revenues aren’t just declining, they’re shockingly low: an annual run-rate of $110k.  Why, on that date, the stock market would be valuing the company’s new media business at over 3000x revenues is certainly a good question.  But this post is not about what the stock market thinks Ortsbo is worth either.  It is about what Intertainment Media’s management thinks it is worth.  And this quarterly filing has a few nuggets of information to help us answer that question.

The filing discloses that the company was loaned $2.9 M on February 28th, 2011.  The loan bore an 8% annual interest rate plus gave the loan holders a call option on the value of Ortsbo: 12.79% of the proceeds over 20 M from the sale of Ortsbo.  If Ortsbo was really worth over $500 M, would management really be willing to effectively give away 13% of it (in excess of the low strike price of $20 M) as part of a loan agreement for a mere $2.9M?

If you do the math, it basically suggests that on February 28th — just 3 months ago –management felt Ortsbo was worth around $25 M.  That would give the option around $640k in intrinsic value ($25 M value less a $20 M strike price times 12.79%), which is a pretty reasonable equity kicker for a $2.9 M loan.  Now, it should be noted that the option is only exercised if Ortsbo is actually sold before loan maturity, but the loan holders are also getting a lot more than just potentially $640k in intrinsic value.  There would also obviously be significant time value in the option considering that management could possibly increase the value of Ortsbo over the next two years, before the loan agreement matures.  The bottom line is that the option implies that management felt that Ortsbo was only worth around $25 M, just three months ago.  If they really felt it was worth substantially more they would have insisted on either a much higher strike price than $20 M, or a lower percentage of Ortsbo ownership than 12.79%.

But that is not the only instance in which Intertainment Media’s management has given an indication of what they feel Ortsbo is worth.

Further down in the regulatory filing, it is disclosed that during the last quarter they issued 2% of all Ortsbo shares to a consultant in exchange for marketing and advertising consulting.  As the filing states: “the fair value of these shares was determined to be $500k.”  I think we can all agree that $500k is pretty generous compensation for a little marketing and advertising consulting, and so it doesn’t seem that management is low-balling the value of Ortsbo either — if anything, it’s actually the exact opposite and management may think Ortsbo is worth even less than the value implied by these figures.  If 2% of Ortsbo has a fair value of $500k, that means that Ortsbo as a whole has a fair value of $25 M.  This is not surprisingly the same figure that was implied by the option included in the $2.9 M loan agreement.

So while the stock market seems to think that Intertainment Media’s Ortsbo is worth hundreds of millions of dollars, how much does its management think that its worth?  Well, as of a few months ago, around $25 M — which is about $0.08 per diluted share of Intertainment Media.

Disclosure: Short INT

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Who Built This Tower of Babel, Part II (INT)

In part I of this two part series we explored Intertainment Media’s claims of having built the “powerful translation engine” that underlies their Ortsbo.com website.  To summarize: those claims appear fanciful and are another example of the fantasy world that investors are given a glimpse of through the Intertainment Media looking-glass.

And so the question remained: who, then, had created this technology that held the promise of uniting the world with a common language?  Who had built this tower of Babel?

Naturally my search began with the free online translation services which pre-date Ortsbo.  The grandfather of the group — Altavista’s Babelfish, now owned by Yahoo! (YHOO) — is powered by SYSTRAN.  As we can see from their most recent annual report, SYSTRAN has 31 computer engineers and 16 computational linguists, which is more or less what you’d expect from a company that builds automated translation software.  It is certainly a far cry from SaaS Technologies’ lone developer of software for glass plants.

SYSTRAN’s annual report further explains that they also used to license their technology to Microsoft (MSFT) and Google (GOOG).  In other words, they once powered all of the free translation tools on the Internet.  Google, as they explain, subsequently conducted “an ambitious two-year research programme” to develop translation software, which they finally launched to the public in 2007.  And Microsoft has now also developed it’s own statistical translation system.

Knowing that Google grants software developers free access to their translation technology through an application programming interface (API), I immediately sought to compare Ortsbo with Google’s Translate service.

Ortsbo boasts an impressive list of over 50 languages to choose from, some of which you’d probably never even think of if you were creating a machine translation system, such as Afrikaans and Galician.  I compared this list to the languages offered by Google.  Not surprisingly, every single one of Ortsbo’s languages was also in Google’s list.  A coincidence perhaps?

I definitely wanted more evidence.  I next looked at the source code on the Ortsbo.com website, to see if there were any clues hidden there.  Skimming through the code I noticed a long list of languages and a two-letter code for each one.  Interesting.  I then took a look at the Google Translate API and quickly saw that Google also uses two-letter codes for their languages.  Not just any two-letter codes though, the exact same two-letter codes that Ortsbo uses.  Most of the codes were logical, such as ‘FR’ for French, but some of them were totally unexpected, like ‘IW’ for Hebrew.  Nonetheless, Ortsbo was using the exact same two letter codes for every single language as Google.  A coincidence perhaps?

I still wanted more evidence.  Knowing how statistical machine translation software works, I knew that if given a very long passage of text the odds of two different systems returning the same translation was almost nil.  So I took a long paragraph of text and plugged it into Google and Microsoft’s translation sites, and not surprisingly they returned completely different translations from each other.  I then input the same text into Ortsbo; the result was identical to the translation that Google provided on their website.  A coincidence perhaps?

I really didn’t care for any more evidence at this point, but I was still curious to see if there was a final nail in the coffin to be found.  And there was.

I searched on Google to see if there were any Google Translate “easter eggs.”  Easter eggs are essentially unusual outputs and behaviors that bored programmers code their software to generate in response to a specific, not-likely-to-ever-occur input.  In the case of Google Translate, they made it so that if you try to translate the word “sivotre” from French to English — which isn’t even a real word to begin with — the resulting translation is: “Thevacuumcleanerautomaticallystopsifthere.”  Guess what Ortsbo translates “sivotre” to?  Please, don’t take my word for it, try it out for yourself.  A coincidence perhaps?

No.

Not even the slightest chance.

So we now know who built this tower of Babel.  No, it was not Intertainment Media, nor was it Ortsbo, nor was it SaaS Technologies, nor was it Hale Technologies, nor was it Mark Hale.  It was in fact Google, and as we learned from the SYSTRAN annual report, it took them over two years to build this impressive piece of software.

Unfortunately for Intertainment Media, as we later learn in the book of Job, “the Lord giveth and the Lord taketh away.”  And on May 26, 2011, the Lord decided to taketh away.  Citing “extensive abuse”, Google announced that they were discontinuing free access to the Google Translate API, the very piece of software that generates translations for Ortsbo.  Perhaps most humorous, though, was Intertainment Media’s spin on this devastating blow to their business:

“…at a time when organizations like Google are reporting the closing down of its popular Translate application programming interface, Ortsbo, the real time language translation platform, is increasing its global social media distribution…”

So Google gets tired of companies like Intertainment Media that are in gross violation of its API — there is no attribution to Google on the website and they now appear to be launching paid products using it — and so they decide to finally pull the plug on them.  When seen through Intertainment Media’s looking-glass, however, this is simply David slaying Goliath.

I am at a loss for words.

Disclosure: Short INT

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Who Built This Tower of Babel? (INT)

“Ortsbo.com is taking a sledgehammer to the tower of Babel” — Gene Simmons

Gene Simmons has penned a catchy lyric or two as a member of 1970s rock band Kiss, but let’s just say that biblical allegory isn’t exactly his strong suit.  The statement here, delivered in his role as spokesperson for Intertainment Media’s Ortsbo.com, while meant to sound clever and impactful is actually more ironic than anything else.  Anyone remotely familiar with the story from the Bible’s book of Genesis knows that the tower of Babel represents, if anything, the unification of people under one language and a common purpose.  And it was God who, in effect, “took a sledgehammer” to it — the result of which was the scattering of people and confusion of their speech, such that they now could no longer communicate with one another.  Perhaps “the demon” missed a few bible study classes as a child, so we can certainly cut Gene some slack here.

The ability to deliver automated, real-time translations is clearly valuable, so it’s important that we ask ourselves: who built this technology that’s capable of uniting us as one people under one language?  Who built this tower of Babel?

According to Intertainment Media, their subsidiary Ortsbo.com did.  The company’s myriad promotional press releases gush about Ortsbo’s translation capabilities and how they will be using this intellectual property to enter new markets with paid products.  Management goes as far in this most recent press release to note that their Live and Global chat event was powered by Ortsbo’s “powerful translation engine.”  Sounds exciting!

The company specifically noted in a press release last July that the source of their translation technology is Hale Technologies Inc.  Hale Technologies was subsequently renamed to SaaS Technologies Inc, and in March of this year Intertainment Media announced that they struck a seemingly informal agreement with this partner that allows them to reap “74% of all future benefits generated from the baseline technology”, whatever that means.  It certainly seems odd that someone would build such a tremendous, world-changing piece of technology — a powerful translation engine — and then give 74% of it away in exchange for marketing support, but hey stranger things have happened before.

Let’s take a closer look at this remarkable technological feat and find out how an automated translation system can be created.  Machine translation, as it is referred to by academics, is any area of ongoing research, and there are really only a couple of systems that I’m aware of that can provide acceptable translations for the multitude of languages that Ortsbo offers. The translations are generated by a highly complex algorithmic process, and the translation engine learns its mappings from the analysis of bilingual texts.  So in other words you have to take millions of documents that have been written in multiple languages, and then statistically analyze them to learn the vocabulary and grammatical rules for each language.  It sounds incredibly difficult, and it is, which is why there have been only a few companies that have ever assembled the intellectual firepower — experts in machine learning and information theory — necessary to build such a system.

Knowing what we now do about statistical machine translation, clearly Ortsbo’s technology partner possesses an impressive assemblage of mathematical talent.  So who is this SaaS Technologies, née Hale Technologies, anyways?  Well, as a small private company it’s impossible to garner a significant amount of insight into their operations.  A little research suggests that SaaS Technologies is essentially a one-person company, perhaps with an assistant or two to deal with administrative matters, run out of an industrial park in Ajax, Ontario.  That person, the 36-year old Mark Hale, was profiled a few years ago by Glass Magazine, so we can learn a bit more about his history.  He was essentially a programmer and IT manager for a number of years, but in 2006 started a business that sells software to glass plants.  While I’m sure his niche glass plant software is a nice business, this is not exactly the background I would have expected for someone that has solely developed such a powerful translation engine.

Perhaps the glass magazine decided to omit all of Mark’s past research and work experience in the areas of machine learning and artificial intelligence, since it probably wouldn’t be relevant to the magazine’s decidedly low-tech audience in the glass manufacturing industry.  A video interview with Mark Hale last week, however, tells us all we need to know about whether SaaS Technologies or Hale Technologies or Mark Hale has built this tower of Babel.  This has-to-be-seen-to-be-believed video answers the question: what was “the toughest part about creating Ortsbo, a real-time translation tool?”  By all means watch it as it’s a doozy, but the caption to the video provided by Ortsbo tells you all you really need to know:

You might think the toughest part of the program would be the actual translation, but actually it wasn’t, said Hale. The toughest part of developing Ortsbo, a Web 2.0 technology, was getting it to work on all the different browsers.

That’s right, there have been decades of research done at IBM, Microsoft, and Google to refine the methods of statistical machine translation, but this was actually a piece of cake for the sole developer of Ortsbo’s “baseline technology.”  The really, really hard part?  Getting it to work on all those different web browsers!

It is with a fairly high degree of certainty that I think we can conclude that neither SaaS Technologies nor Hale Technologies nor Mark Hale has created the powerful translation engine that translates text in over 50 languages for the Ortsbo web service.  And so the question remains: who, then, built this tower of Babel?

Disclosure: Short INT

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Through the Intertainment Media Looking-Glass (INT)

Intertainment Media is a very peculiar company which currently trades on the TSX Venture Exchange.  In their own words, they are “a Rich Media Applications leader, focused on delivering leading edge technology and marketing solutions enabling clients to power enhanced branding, loyalty initiatives and consumer engagement.”  Their principal product is Ortsbo.com, a web service which “enables real-time conversational translation in over 50 languages and seamlessly integrates with today’s most popular social media platforms.”  Yes, these descriptions certainly sound like jabberwocky to me, but I think they can be excused as being fairly typical of marketing copy.  Intertainment Media, however, is far from typical in their self-promotion and marketing.

It was the company’s self-promotion, in fact, that made me aware of their existence.   Starting last September, the company began what is best described as an aggressive press release campaign to promote the company to investors.  The last four months in particular have been a veritable onslaught of meaningless, but sensationally written, updates on the business, with an astounding 50 press releases in just the last four months.  That’s approximately three press releases every week!  And, for the company’s purposes, the self-promotion seems to have worked: Intertainment Media’s share price has risen sharply from around $0.10 at the time to over $1.20 today.

These press releases are so incredibly promotional – unprecedentedly so, I would argue — that they tell an astute investor a lot about the company and its management.  You could read just about any of them to see what I mean, but take a look at this one from exactly four months ago, for example, outrageously headlined “Intertainment’s Ortsbo Outpaces Facebook Growth in Its First 6 Months.”

Yes, that Facebook.  This isn’t even a comparison that we have to research to reject, it is truly prima facie absurd.  As the company claims, Ortsbo.com had 2.1 M active monthly “users” after only six months of operations, versus Facebook’s rather quaint 1 M.  Of course, the two companies define their users completely differently.  Facebook’s 1 M users registered for an account, created a profile, and actively engaged with the site.  Nielsen stats showed last year that Facebook users are so engaged that they log an average of 421 minutes of use per month.  By comparison, Ortsbo’s 2.1 M “users” merely visited the Ortsbo.com web page and spent an average of less than 4 minutes there.  It isn’t even clear that those “users” even used the product and engaged in a conversation — a tall order considering that the chat application can take a minute or two just to load and sign in.  Furthermore, Facebook actually restricted their use at the time to college and university students.  And, most importantly, Facebook did not meaningfully advertise the website, which runs in stark contrast to Ortsbo.  One could easily get 2.1 M unique page views — or in Intertainment Media parlance, acquire 2.1 M “users” — through inexpensive banner advertising.  The company humorously went so far as to even create a chart that depicts Ortsbo’s incredible superiority over Facebook and included it with the press release.

As you can see from the above, when you look at the world through the Intertainment Media looking-glass, things are not as they seem.  The world is a bit distorted, fanciful, and often borders on pure fantasy.  There is certainly much more to be said about the company, but unfortunately this is not a story that can be told in one sitting.  And in many ways it is a story that is still being written.

Down the rabbit hole we go.

Disclosure: Short INT.

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Salesforce.com’s (CRM) Nonsensical Non-GAAP Earnings

While I praised Salesforce.com on Tuesday for their stellar execution in growing the business over the last eight years, it’s now time for a little criticism.

Salesforce.com (CRM) reported their Q1 results last week and also provided guidance for the upcoming fiscal year.  Like many other companies, they provide non-GAAP earnings projections as a way to help analysts better evaluate the progress made in the business.  Certain items required under GAAP reporting, such as restructuring charges or the amortization of definite-lived intangible assets, are expenses that are either non-recurring or do not reflect a true economic cost in the business going forward.

Like many other companies, CRM also chooses to add back their stock-based compensation costs to arrive at their pro-forma projections.  While this is a more debatable practice as stock-based compensation, unlike the other mentioned expenses, is a true economic cost in the business going forward, I have no problem with this exclusion.  Stock-based compensation is a bit of an unusual expense in that its ultimate cost is actually proportional to the success of the business, and if the business performs poorly it will often have zero cost even though the company would have taken GAAP charges in prior periods when it was granted.  Furthermore, the GAAP method of expensing this cost can be very misleading when there have been significant changes in the underlying stock price, but I will save that for a future post as it is unrelated to the point I would like to make here.  The bottom line with stock-based compensation is that while it is an economic cost of the business, I have no problem with its exclusion in pro-forma projections, and often prefer to use my own estimates of this cost rather than rely on the GAAP figures.

All of these charges are items that other companies often exclude when providing pro-forma projections.  This was not enough for CRM however.  They decided to take things one step further, and here’s where it gets a little nonsensical.  From the press release:

For the full fiscal year 2012, the company expects to report a GAAP net loss per share of approximately ($0.03) to ($0.01), while diluted non-GAAP EPS is expected to be approximately $1.30 to $1.32. All EPS estimates include a one-time tax benefit of $0.04, associated with the acquisition of Radian6. The non-GAAP estimate excludes the effects of stock-based compensation expense, expected to be approximately $238 million, amortization of purchased intangibles related to acquisitions, expected to be approximately $60 million, and non-cash interest expense related to the convertible senior notes, expected to be approximately $11 million.

Salesforce.com was happy to exclude all the non-recurring, non-economic, and stock-based expenses, but when they had a non-recurring benefit — a tax benefit they specifically note as being one-time in nature — they actually had the audacity to include it in their pro-forma projections!  They also exclude their non-cash interest which is ridiculous and inexcusable, but I’ve at least seen other companies do this before.  Explicitly including one-time gains in pro-forma guidance, however, is so outrageous that I can’t recall ever seeing it before!  On top of that, $0.04 is such an immaterial contribution to earnings when you have a $150 stock price, you would think that they’d have even more reason to be honest with investors and exclude it from their projections.

While the figure in question is negligible and isn’t going to impact what anyone thinks Salesforce.com is worth, it tells you a lot about management and how they treat their shareholders.  If nothing else, it is a clear red flag and as an investor would make me leery of what other games management might be willing to play with their financials to paint a rosier picture.  Caveat emptor.

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Salesforce.com (CRM) and the Cloud Revolution

Salesforce.com (CRM) is certainly one of the most remarkable growth stories of the past decade, having grown its business from $50 M in revenue in 2002 to over $1.6 B last year. That’s a 32-fold increase over a span of only eight years, with revenue growth of at least 20% in every single year, achieved almost entirely organically, in a market that ten years ago most analysts would have characterized as fairly mature and consolidated, at least by standards of the software industry. Management’s execution in growing the business has been simply superb.

While I’ve never invested in the company, I did have the opportunity to meet with some members of their management team on a roadshow they were doing to promote the company roughly six years ago. With a seemingly lofty valuation of around 5 or 6x revenues and negligible profitability, my interest in the meeting was more to learn about the growing area of “on demand software”, as it was called at the time.  On demand software referred to any hosted software application that customers paid recurring subscription fees to use, and Salesforce.com was roundly viewed as the poster child due to their early successes and loud proclamations of “the end of software.” Considering that the company has grown its share price from $20 at the time to over $148 today — a 7-bagger in six years –passing on making an investment in the company has obviously proven to be a huge mistake. Mea culpa.

The growth in the market for on demand software was very foreseeable at the time, but what wasn’t was who the beneficiary would be. Oracle (ORCL), the dominant market leader in CRM software owing to their acquisition of Siebel Systems just months earlier, was already preparing for the launch of “on demand” versions of their competing products. And so with the 800 pound gorilla of the industry about to enter the fray, a rich valuation didn’t seem particularly deserved for the young upstart.

What was missed by many, your fallible author included, was that Salesforce.com wasn’t on the path to gaining substantial share in the CRM market because of their on demand, subscription-based model. Rather, their successes have largely been due to, well, simply having a superior product.  By all accounts Salesforce.com is an unusually strong and cost-effective CRM system that easily bests its competition.

With the current investment fervor for all things “cloud”-related, this is an important point to understand. Investors are now paying very high multiples for just about every software-as-a-service company that goes public, on the expectation that they will go on to disrupt their market in the same manner as Salesforce.com.  And, of course, many companies are taking advantage of this mania by now marketing themselves to investors as “cloud” companies, if their product or service in any way makes use of the internet.  It’s all rather silly.  Every “cloud” company is most certainly not Salesforce.com.  And few, if any, will even approach their success.

While the times they are a-changin’, enterprise software is a competitive business with large, entrenched incumbents — many of whom have already shifted large portions of their business into hosted products with subscription-based revenue models.  Industry analysts would have you believe that there is an army of new “cloud” companies that are poised to generate double-digit growth for the next decade, just like their forefather, Salesforce.com.  I believe that the fullness of time, however, will show that the changes we are witnessing in the software industry today are more evolutionary than revolutionary, and that investors in many — but certainly not all — of these new “cloud” companies will be sorely disappointed as they fail to live up to their much hyped potential.

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Welcome

Welcome to my corner of the interweb, a site I have optimistically titled Market Beating.  It is a value investor’s musings on specific companies, principles of security analysis, and related topics.  While I may at times write about companies in which I have a financial interest, the site does not aim to provide actionable investment advice and is certainly not a chronicle of my personal investment activities.

Rather, my goal for Market Beating is simple: to educate and entertain, but perhaps more importantly, to attract an engaged and intelligent readership that is willing to educate and entertain me in return.

Pour yourself a drink and stay a while.

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